Welcome to My TeleDoc
This is an Out of Hours appointment based GP service specifically offered to patients registered at Dr. Jane Benn & Associates. New patients are welcome and will be registered automatically on availing this service. This is a pioneering service offering regular remote appointments during weekday evenings as well as morning/evening appointments during weekends including Bank holidays.
The service was conceived with a two-fold purpose. To provide continuity of care by one’s own personal doctor during Out of Hours, which has shown to improve patient outcome. More importantly, to support NHS services in this time of crisis (COVID-19 Pandemic) by giving patients easy access to GP service at the frontline, when their main surgery is closed and access to NHS 111 is extremely stretched.
We value our patients and know how much they rely on our advice. To provide extended support, two regular doctors at Dr Benn’s Surgery; Dr Kapil Chawla and Dr Mary Salvia have decided to provide reliable confident advice along with reassurance and empowerment to give support and hope in this current state of crisis.
The service will be provided via Telephone/ Video consultation as advised by the CQC in the interest of both patient and doctor safety. Appointments will be offered only when Dr Benn’s surgery is closed. Although bookings can be made at any time, we would prefer you to make appointment at Dr Benn’s surgery during office hours. Appointments will be available from 6:30 p.m. -10.00 p.m. on weekdays and between the hours of 9:00 a.m.-11:45 a.m. / 4:00 p.m.-6:45 p.m. on weekends. Bank holidays have further extended hours from 8:30 a.m. -11:45 a.m. and 2:00 p.m. – 6:45 p.m.
Home visits can be arranged once the doctor has screened the patient and the carer over the phone.